Diploma in Hotel Management


In the post Covid world, tourism is expected to boom rapidly. Although many hotels had closed, owing to travel bans and lockdowns, the future for the hotel industry seems positive and hopeful as countries start to recognize vaccination certificates and open their borders. For instance, Marriot group of hotels have expanded their operations in Malaysia and opened two new hotels and a few other groups have followed suit. As such, a course in hotel management will provide individuals, with an interest in the hotel and hospitality industry, with excellent career opportunities in the near future.


The ‘Diploma in Hotel Management’, from DSH Institute of Technology, equips students with a comprehensive understanding of essential domains related to the successful functioning of a hotel or any other place of accommodation such as chalets and resorts. The program consists of a combination of classroom activities as well as industrial placements in hotels and resorts where students will learn directly from professional hotel staff.


At the end of our ‘Diploma in Hotel Management’, at DSH Institute of Technology, students will be able to :

  1. gain comprehensive knowledge on the main domains involved in running a
    successful hotel or place of accommodation such as marketing, events management,
    housekeeping and food preparation protocols, hygiene and sanitization etc
  2. be equipped with hands – on experiences, through industrial placements and learn
    the basics of managing a hotel through learning from professionals



Course Code




MQA (PA 12439)

MOHE (N811/4/0400)



June and September



3 years


Modes of Instruction



Practical Sessions

Industrial Placements

Future Education Pathways

Career Options

Hotel Manager
Restaurant Manager
Events Planner and Coordinator

Entry Requirements

SPM or EquivalentGCE 'O' Levels or Equivalent
Sijil Pelajaran Malaysia (SPM) or its equivalent with a minimum of THREE (3) credits in any three subjectsGCE O’ Levels or equivalent with minimum Grade C in any THREE (3) subjects
ORAND for Countries in which English is not a medium
STPM or EquivalentIELTS or Equivalent
Sijil Tinggi Persekolahan (STPM) or its equivalent with a minimum 'Grade C' in any ONE (1) subjectPass in International English Language Testing System (IELTS) with an Overall Band Score of minimum 6.0 or its equivalent
STAM or EquivalentTOEFL or Equivalent
Sijil Tinggi Agama Malaysia (STAM) or equivalent with a minimum grade of MaqbulTest of English as a Foreign Language (TOEFL) or equivalent with minimum score of 550 (PBT) or 213 (CBT) or 79-80(iBT)
SKM with SPM or Equivalent
Pass in SKM Level 3 in a related field and pass in SPM with a minimum of ONE (1) credit in any ONE (1) subject
*Any other qualification equivalent to certificate (Level 3, Malaysian Qualification Framework) is also considered**Candidates with any other Computing Certificate or equivalent are welcome to apply*

Course Modules

Technical KnowledgeTechnical KnowledgeTechnical Knowledge
Introduction to Hospitality and
Tourism Industry
Commercial Food Preparation II
Event Management
Basic Food PreparationRestaurant Service IIPrinciples of Marketing
Food Service ManagementFood & Beverage Cost ControlRestaurant Management
Basic Bakery and Pastry Room Division ManagementLegal Aspect in Hospitality Industry
Principles of EconomicsHousekeeping ManagementProject Management
Fundamentals of MarketingFront Office Management
Restaurant Service IPrinciples of Management
Commercial Food Preparation ISupervision in Hospitality Industry
Hygiene and Sanitization
Customer Service Management
Additional Skills / KnowledgeAdditional Knowledge / SkillsIndustrial Attachments
Malaysian Studies IICommunity ServiceIndustrial Placements in Local Hotels / Resorts
Advanced Communicative EnglishIslamic Studies
(Muslim Students only)
Moral Studies
(Non - Muslim Students)


Computer Labs with Up to Date Software and Applications for Research and Assignments
Fully Equipped Library with Up to Date Materials for Research and Assignments
Conducive Auditoriums for Lectures and Tutorials